Bamboo steamer grilled eel and traditional Japanese cuisine
KIKUSUI's Privacy Policy

Bamboo steamer grilled eel and traditional Japanese cuisine KIKUSUI (hereinafter referred to as the "We".) considers the trust of our customers to be of utmost importance, and we believe that it is our important responsibility to handle information related to individual customers accurately and confidentially.。
To this end, we have established a "Personal Information Protection Policy" regarding the personal information of our customers, and will practice thoroughness in the handling of personal information among all employees and affiliated companies.The contents are as follows.
In addition, the personal information that we already have and use will be handled in accordance with this policy.

Handling of Personal Information

(1)Acquisition of personal information
We will collect personal information in a legal and fair manner.When we ask customers to provide personal information, we will disclose the purpose of collection and details of use in advance, and collect personal information within the scope of our legitimate business and to the extent necessary to achieve that purpose.

(2)Use and Sharing of Personal Information
We will use the personal information we receive only to the extent that we have obtained the consent of the person who gave us the personal information, and only in accordance with the purpose for which it was collected.The purposes of use shall be within the following "scope of purposes of use",shall be the matters necessary to achieve the purpose within the scope of our legitimate business.

●About scope of the purpose of use
・In case of contact customer for business purposes
・In case of provide information regarding products and services handled by the store
・When we respond to inquiries or requests from customers.
・For other purposes for which the customer has been notified in advance and has given consent.
●About use for purposes other than those listed above
If it becomes necessary to use the customer's personal information for purposes other than those listed above, the customer's consent shall be obtained for such use, unless otherwise permitted by law.

(3)Provision of personal information to third parties
We will not provide your personal information to any third party without your consent.However, this does not apply when there are special circumstances such as legal obligations that we must follow according to laws and other norms that apply to personal information.

(4)Procedures for disclosure and correction of personal information
If you wish to inquire about, correct, or delete the personal information you have provided, please contact us.We will disclose, correct, or delete the customer's personal information within a reasonable period of time only when we are able to confirm that the request is made by the customer himself/herself, except in cases where the request would significantly interfere with our business.

(5)Fees required for disclosure, etc. of personal information
In some cases, we may ask the person requesting disclosure (the person recognized as the customer himself/herself) to bear the fee required for disclosure, etc. In such cases, we will make this clear in advance and ask the person to bear the fee.

Compliance with laws and regulations regarding the protection of personal information
We will comply with the laws and regulations related to the protection of personal information that apply to the personal information held by us.In addition, this policy will be judged in accordance with the laws of Japan and other regulations.This policy sets forth our basic policy regarding the handling of personal information, and we will strive to protect personal information in accordance with this policy and in accordance with the Personal Information Protection Law and other laws and regulations.

Safety Management Measures for Personal Information
we will maintain a management system and implement appropriate safety measures to protect personal information from unauthorized access, loss, destruction, falsification, leakage, etc., and to ensure the accuracy and safety of personal information.In addition to restricting the entry of outsiders into the store where personal information is handled, conducting educational and enlightening activities for all employees and others involved in the protection of personal information, we have appointed a manager to ensure the appropriate management of personal information.

About continuous Improvement
We will continue to review and improve our efforts to protect personal information in order to respond to changes in Japanese laws and regulations, handling methods, and changes in the environment.

If you have any questions regarding the handling of personal information, please contact us.
【Personal Information Inquiry】
TEL📞 +81(0)944-72-2057