Notation based on the Act on Specified Commercial Transactions

Sales company name Bamboo steamer grilled eel and traditional Japanese cuisine KIKUSUI (TSUKASA TATSUTA)
Chief Operations Officer TSUKASA TATSUTA
Location 24-6,Tsujimachi,Yanagawa city,Fukuoka prefecture,JAPAN
Phone number +81(0)944-72-2057
E-mail Address
Sales URL
Payment method Credit Card
Cash on delivery
Required amount other than product price In case of cash on delivery, cash on delivery fee
Cash on delivery fee【Less than ¥10,000:¥324 Less than ¥30,000:¥432 Over ¥30,000:¥648 ¥100,000 to ¥300,000:¥1,080】
Shipping fee (For 60cm)【Hokkaido:¥1,836 Tohoku:¥1,404円 Kanto/Shinetsu:¥1,188 Hokuriku/Chubu:¥972 Kansai/Shikoku:¥864 Chugoku/Kyushu:¥756 Okinawa:¥1,188 (There is no remote island fee)】
Shipping fee (For 80cm)【Hokkaido:¥2,052 Tohoku:¥1,620 Kanto/Shinetsu:¥1,404 Hokuriku/Chubu:¥1,188 Kansai/Shikoku:¥1,080 Chugoku/Kyushu:¥972 Okinawa:¥1,728 (There is no remote island fee)】
Cool Takkyubin:¥216 will be charged.
Sales volume From 1 piece
Application validity period Within 7 days, please.
If we do not receive payment for 7 days, we will cancel the order.
Food product delivery time In the case of prepayment, if there is no specified date, we will ship within 10 business days after payment is confirmed.
In the case of cash on delivery, if there is no specified date, we will ship within 10 business days after confirming your order.
In other cases, if there is no specified date, we will ship within 10 business days after the order is placed.
Product Delivery Method Delivery by shipping company after we make arrangements.
About returns and defective products In the case of a defective product or a mistake in our product, we will pay for it.
If there are any accidents such as damage during delivery, please contact us.
We will send you a new one as soon as possible at our expense for both shipping and handling.

【Subject to return】
In the case of "defective product or mistake in our product".

【The due date for return】
Refunds will be available if you contact us within 3 days of purchase.

【How to return】
Please email us to request a refund.
We will transfer the purchase price to the designated account within 3 days.
Representation and product concern notes The representations and reproducibility shown in this product may vary from person to person and are not necessarily guaranteed to be beneficial or effective.